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Terms and Conditions
Delivery
Orders placed before 5pm on any working day will be despatched within 5 working days subject to product availability – at certain times of the year, this may be slightly longer. Orders placed after 5pm, or during a weekend will go into the next working day. We do however aim to get your order sent out the day following your order.
Our delivery charge is a flat rate regardless of the size of the parcel, and costs £2.95 throughout the UK (including the Isle of Man and Scottish Highlands), Northern Ireland, and BFPO addresses. We cannot deliver to PO Box addresses. Deliveries will be made between 9am and 5pm Monday to Friday.
We do now have an option to pick your order up from our studio. Just select the collection option in the delivery option and write in the comments box when you will be able to pick it up (Monday - Friday 9-5pm)
Our Returns Policy
We want you to feel confident about shopping with Art from the Heart. If you have a problem, or are unhappy with your purchase, we will try to put the matter right.
Under the United Kingdom's Distance Selling regulations, you have the right to cancel the contract for the purchase of any item within seven days of delivery. You should be aware that once we begin the delivery process, you would not be able to cancel any contract for services carried out by us (e.g. postage and packing). As soon as we receive notice of your cancellation of the order, and the items have been returned to us in perfect condition, we will refund the purchase price for that item/items.
If you want to return an item/items, please re-package the goods securely and send them back to us within seven working days of the item was delivered to you. For your protection we recommend that you use a recorded delivery service for returns, as we will not accept responsibility for goods lost in transit.
If you are returning goods for reasons other than damage or defects, we will be happy to refund you for the returned items (excluding postage and packaging) providing they are returned within seven working days of receipt, in re-sellable condition and in their original packaging.
This does not affect your statutory rights.
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Check out the new Blog for Freebie Friday Giveaways!!
You can now book all your workshops online
Thurs 21st Aug ‘BIND IT ALL’ BOOK AND TIN 10-3pm
Just click here to see what you could be making very soon
Would you like to pick up your online shopping when you next come to a class? Well now you can, just select studio collection in the delivery options and when you'd like to pick it up ( Monday - Friday/ 9-5pm)
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Just In |
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Tim Holtz new Idea-ology
See them all
HERE
 
 
Also we have the Tim Holtz Scissors, Texture Hammer and Design Ruler
HERE
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Special Offers |
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Tim Holtz has launched a new line of stamps mounted on EZmount .The designs are also printed onto the back of the EZmount to make storage easy.
Check out the whole collection HERE
Check out Tim's wood mounted stamps at reduced prices HERE
  
  
 
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Presents their own range of naked wooden Clocks, Books and Keyrings ready for you to get your hands on and alter...
See them all HERE
  
 
 
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