www.madcowbeads.com
Frustrated by the limited lines available in HobbyCraft and other craft superstores, we made it our mission to search out findings, jewellery components, beads and other jewellery making supplies from around the world.
The result is the madcowbeads website, which we hope you'll enjoy! We certainly had fun doing it.
Our range includes tibetan silver, pewter and enamel charms, Bali style beads, toggles clasps and all the other handy findings, Indian fancy glass bead mixes, Czech fire polished bead mixes, lampwork beads, seed beads and gemstone beads. We also have our own range of Jolie Vache lead crystal beads. We searched high and low for rosary connectors, shoe clips and beadable bookmarks and pin brooches - they're now in stock! Aside from these, we stock lines that take our fancy - from scarey skull beads, gothic bats and gargoyles to crystal butterflies!
Why madcowbeads? Well... our business is based in a converted cowshed in Chipping Sodbury, South Gloucestershire and it's apparently a term of endearment. Or that's what the husband of our Founder says ...
We expect you to be delighted with our products and quick delivery. If you are, please tell your friends and fellow beaders! If you think we could do better, please let us know, and we will! If you run a beading group or charity, please email us and we will think up a great offer for you!
By subscribing to our beading newsletter you will receive advance notice of new products, sales and special offers. We also sometimes send out a bead pattern or project. We don't inundate you with email - once a month at the most and always a great offer available! To subscribe, either email us at: newsletter@madcowbeads.com or fill out this short form:
www.madcowbeads.com
The Annexe, Chescombe Farm, Dodington Road. South Gloucestershire BS37 6HY
Telephone: 0844 3570943 (local rate, 5p per minute max)
Email: georgie@madcowbeads.com (email anytime - you will receive a response within 24 hours on week days, usually quicker!)
Our Terms and Conditions are in Large Print! :
| Making A Purchase There is no minimum order for UK customers at madcowbeads.com. However the more you buy the cheaper the postage and packing charge becomes! You can pay online with your credit or debit card or through Paypal. You can also phone in with your order and give us your card details by phone. We also accept orders by post and payment via cheque or postal order for UK customers. |
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Shipping And Handling We charge a flatrate of £1 for UK shipping for all orders. Spend £70 or more and your order will be sent via Special Delivery at no extra cost to you - you just pay the standard £1 charge
Overseas customers We ship worldwide, daily. The minimum order for overseas customers is £20 (GBP) - around USD $38. Shipping to the USA and Canada costs £5.00. Shipping to Europe costs £3.50. Shipping to anywhere else in the world costs £6.00. These flatrates apply to retail customers only. We reserve the right to decline orders for items outside the UK. This is because some items do not travel very well.
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| Delivery Schedule UK orders will usually be delivered within 2-3 days of receipt of payment. A signature is often required for our parcels. Special Order items are clearly marked. Please allow 14 days for these to arrive with you. We do not take payment from your credit card until your items are ready to ship. |
| Tax Charges Web prices are fully inclusive of VAT for UK customers. For customers in Europe, there is not normally any additional sales tax to pay. For customers in the rest of the world, local taxes may apply and are your responsibility. Please contact your Customs or Tax department for details. |
| Credit Card Security All credit card numbers are encrypted by our Payment Processor (Protx or Paypal) and processed on a secure site. Your details are never held in clear text on any site. We do not charge your card until your order is packed and ready to leave. |
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Reaching Us If you need to reach us, please email sales@madcowbeads.com
You can also call us on 0844 3570943 (Mon-Fri 11-7 - answerphone out of hours) or write to:
madcowbeads The Annexe, Chescombe Farm, Dodington Road, Chipping Sodbury BS37 6HY
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Privacy Policy We never sell, or disclose your details to anyone. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site it is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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Returns Policy Our aim is your delight! However, if a purchase isn't quite what you wanted, you may return it to us, unused, and in it's original packaging, within 14 days of receipt. Please note that SPECIAL ORDER ITEMS ARE NON RETURNABLE UNLESS FAULTY (this is because they are ordered in specially for you -we don't stock them permanently)
Please contact us via email:( returns@madcowbeads.com) within 3 days of receipt to arrange a substitute or refund for your return.
This refund policy does not cover any items that are designed for use in piercing (e.g. ear hooks) books, videos or dvds unless these items are still sealed in their packing. Please remember that returned goods are your responsibility until we have received them back! We strongly recommend recorded delivery as a minimum service for returned goods.
If your goods arrive damaged or are found to be faulty, please don't use them. Please email us ( returns@madcowbeads.com ) and we will replace them for you, suggest an alternative or give you a refund, whichever you prefer.
Postage and Packing charges are only refundable for manufacturing faults, damage to goods, errors of description or in other circumstances at our absolute discretion.
Overseas orders are not covered by our satisfaction guarantee, although we will of course replace or refund faulty or damaged items.
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