| Terms and Conditions Payment Terms We will accept credit card payment through the Paypal secure online payment system, Google Checkout or over the telephone. If you would prefer to pay by cheque or Postal order please contact us at our Email address to secure your order and send your remittance to our contact page address. Your order will normally be despatched within 1-3 working days of receipt of your payment. In the unlikely event the item is no longer in stock we will email you with a projected delivery date. Please note if paying by cheque, you should allow an extra 3-5 working days for the cheque to clear. Shipping Terms All our shipping costs are inclusive of insurance, and are sent by air mail for overseas deliveries. For UK delivery charges are inclusive of insurance and are sent by Special Delivery, 1st class recorded or 3-5 day parcel force, depending on dependant on the weight of the package. For alternative postage cost please e mail us. All postage & shipping costs include packaging. Refund Policy A full refund is given for items lost or damaged in the post. Please contact us by email for information about our refund policy on other methods of shipping. If you are not entirely satisfied with any of our products we will given a full item refund less postage and packing costs. Please note that to conform with this offer, we must receive your returned item within 15 days of your purchase. Charges and Currencies On our catalogue page we display prices and shipping charges according to the country you are located in. The first time you visit the page, you are asked to select which country you are in, and this selection is stored on your computer as a 'cookie'. It is also used automatically by our online ordering system when you place an order. If you wish to change this option to show prices for a different country, you can erase the cookie - to remove it. Once it has been removed, the next time you go to the catalogue page, you will be asked again to select your country. All credit card payments are secured through our credit card company PayPal or Google Checkout « Back |
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email: hmfinishings@btopenworld.com