Contact Us

Orders from our Online Shop are processed by the Le Creuset Andover Brand store which is open Thursdays & Fridays 9.30 - 2.30 (excluding bank holidays) each week. If your query is specific to an order then please call the Andover store on 01264 343927.

Alternatively we would love to hear from you with enquiries you may have about our products or services. There are a number of ways for you to get in touch with us.

          Via the web

Use the contact form on our main website:

Click here to go to our Contact us form

Via Email

Please email andoverstore@lecreuset.co.uk and you will receive a response within 3 working days.

          Via Telephone

Alternatively, please call our FREE helpline (UK only) 0800 37 37 92 - 9am to 5pm, Monday to Friday.

Our UK Head Office Address (and brand store)