Morris Models

POSTAGE RATES REVISED FROM 31st MARCH 2015
Order on line and collect from shop

You can now order and pay for your goods via the secure webshop, and collect in person from our Lancing shop during shop opening hours.

Simply order on line, and at Checkout in the drop down box “Delivery Method”, select "UK- Customer Collect".   A cost will show of “£ 0.00”

Complete your name, address, phone number and email address and payment details as normal,  and send us a separate email (or telephone us) to advise when you would like to collect your order.  
Bring a copy of the order confirmation with you when you collect.

Delivery / Shipping Costs
Delivery Costs are charged on all deliveries based upon the use of the following services:

To UK Address 
With effect from 3rd April 2013, Royal Mail have changed the designation of "Packets" and split it into two size categories - "Small Parcels" and "Medium Parcels".

The maximum size for "Small Parcels" is 45 x 35 x 8cm, or 35 x 25 x 16cm (this size revised from 28 Oct 2013).

Orders under £50
These will normally be sent by First Class Postage with a Certificate of Posting.  If preferred, customers can select to send these by Recorded Delivery by selecting the next option irrespective of value.

Orders between £50 and £100  
These will normally be sent by First Class Signed For  (Recorded) Service.

Orders over £100
These will be normally despatched by Special Delivery for delivery by 1pm next working day (ie not usually delivered on Saturday). This service allows compensation upto a maximum of £500 - if a higher value is required, please contact us to ascertain the additional cost. 

Next Day Delivery
If next working day delivery to a UK address is esential,  select the "over £100" option irrespective of the order value and PLEASE CONTACT US BY TELEPHONE. 

Books, Card kits and Bicyc-leds
A special postage rate is provided for these items which, when packed, do not exceed 25mm thick and can be sent as a "Large Letter". These will be sent with a Certificate of Posting.  Items in this category include thinner books, magazines, catalogues, card kits such as Metcalfe and Superquick and the Bicyc-led cycles with working lights.

If Recorded or Special Delivery is required, the appropriate options (according to order value) above should be selected. 


All orders will be despatched by Royal Mail by services described above, except that orders exceeding 61 x 46 x 46cm and / or 20kg in total may be split into more than one package or sent by ParcelForce Worldwide Express 48 where lower compensation limits apply.  Please contact us if you wish to the goods sent by ParcelForce or additional compensation limits; you may be requested to pay any additional charges.

To Europe and Rest of the World: upto a weight of 2kg:
Royal Mail has introduced revised services with effect from 31 March 2014

Orders upto £100 value : By airmail (small parcel) as “International Tracked & Signed”,  “International Tracked” Service or "International Signed" Service 

Orders over £100 value : By airmail (small packet) as “International Tracked & Signed”,  “International Tracked” Services or "International Signed" Service with enhanced compensation to a Maximum value of £250.

The choice of whether the parcel is "Tracked & Signed", "Tracked", or "Signed" (by customer on receipt) depends upon the service offered by Royal Mail and the postal service within the destination country.  Where a choice is available, we will select in the order listed above.


As a guide, “International Tracked & Signed” is available to 43 countries, including all EU countries (except Estonia, Latvia, & Spain), plus selected other countries including Canada, Hong Kong, Japan, New Zealand, Switzerland, & USA.    Deliveries are fully tracked with a signature required on delivery.

“International Signed” Service is available to most other countries; deliveries are tracked upto the point of departure from the UK, and require a signature on delivery.
Full details of which service is available in which country or for further information – visit www.royalmail.com/internationaldestinations 

Generally, all items will be sent via one of the above 2 services.  For lower value orders, at our discretion and customers risk, items may be sent by “International Standard” service which is not tracked and does not require a signature.  If you wish to use this service, advise us by email, pay the full amount for the service offered at the checkout, and if we agree, we will refund your account by £5.00.  If in doubt, please contact us by email before placing your order.

To Europe and Rest of the World: Over 2kg  
Orders which exceed the Royal Mail maximum for air mail of 2kg, will be spilt, where possible, into more than one package - the charges reflect this.

Where an individual item exceeds 2kg, or the maximum dimensions for overseas delivery, please contact us for details.


Generally
We reserve the right to use alternative delivery methods at our own choice - especially for heavy or long items.

If at checkout, the postage / delivery cost is shown as "£100.00", this indicates that the parcel is overweight or oversize for the service or destination selected (see above).  This may in some cases be overcome by splitting the order into more than one parcel.  Please contact us for details of postage / delivery charges.  If the total delivery charge is less than £100, a refund will be given.  If the actual cost is higher, an additional payment to cover the actual cost will be requested before the order is despatched.


In the event of loss or damage, compensation will be paid to the limits given above – losses beyond those limits are at the customer’s risk. Compensation will be paid out once received from the delivery company.

For details of maximum compensation in the event of loss or damage during delivery, please visit www.royalmail.com or www.parcelforce.com


Oversize parcels
Certain products (eg Train Sets, Scalextric Sets, certain LGB rolling stock etc) may exceed the maximum dimensions accepted by Royal Mail or Parcel Force. These are generally identified in the relevant product descriptions. Please contact us for details of delivery method and costs which may vary according to destination.

Despatch times

Orders received on Monday, Tuesday, Thursday and Friday before 4pm will normally be despatched the same day.  Orders received on Wednesday will be despatched on Thursday, whilst those received after 4pm Friday, and on Saturday and Sunday will be depatched the following Monday.  These arrangements may vary at times of Public Holidays or inclement weather.

Delivery to UK addresses:
Royal Mail state that First Class mail (either Recorded or with Certificate of Posting) should be delivered the next working da after despatch
Special Delivery should be delivered by 1pm on the next working day after despatch.
ParcelForce 48 delivery should be within 2/3 working days from despatch. 

Delivery to Overseas addresses:
Royal Mail advise delivery of 3-5 working days to Europe or worldwide in 5-7 working days.

This information is provided for guidance only and is not guaranteed; all orders will be despatched as quickly as possible.  If a delay is anticipated we will contact the customer as soon as possible. 
 

As at 31 March 2014 amended 15/10/14 


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